Privacy Policy
Mazaal AI is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and manage your personal information in accordance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth).
Personal Information Collection
We collect personal information such as names, addresses, email addresses, and phone numbers through various means, including:
- Our website
- Email correspondence
- Telephone communications
- User registrations
- Surveys and feedback forms
This information is collected for the primary purpose of providing our AI-powered automation services, improving our platform, and communicating with our users about updates and new features.
Use and Disclosure of Personal Information
Mazaal AI uses your personal information to:
- Provide and improve our services
- Communicate with you about your account and our products
- Respond to your inquiries and support requests
- Send marketing communications (with your consent)
- Comply with legal obligations
We may disclose your personal information to:
- Our employees and contractors
- Third-party service providers who assist in our operations
- Government agencies or regulators as required by law
Security of Personal Information
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, modification, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Regular security audits and vulnerability assessments
- Access controls and authentication mechanisms
- Employee training on data protection and privacy
Access to Your Personal Information
You have the right to access the personal information we hold about you and request corrections if necessary. To exercise this right, please contact us at support@mazaal.ai. We will respond to your request within a reasonable timeframe.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws and regulations. When personal information is no longer needed, we securely delete or de-identify it.
Cookies and Analytics
Our website uses cookies and similar technologies to enhance user experience and collect analytics data. You can manage your cookie preferences through your browser settings.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website.
Contact Us
If you have any questions, concerns, or complaints about this Privacy Policy or our handling of your personal information, please contact us at: Email: support@mazaal.ai